With the latest expansion, the company, which has decades of experience in call forwarding, continues to optimize its 24/7 phone answering service for businesses of all sizes.
More information can be found at https://interconmessaging.com
Based in Drayton Valley, Intercon Messaging now offers a complete answering service with GPS tracking and a full reporting suite for detailed analytics. The company provides customer service representatives who used customized scripts to answer queries during after-hours or when the client is out of the office.
“Our Amtelco Infinity software provides numerous features and benefits enabling our agents to provide exceptional service,” said a company representative. “We research and deploy the newest technology, continually adding features and enhanced call solution options for our clients.”
Intercon Messaging’s custom phone answering service covers phone, text message, and email communication. As part of the package, the company’s agents will also record all telephone calls and provide detailed information for each logged call.
The call management service also provides a more efficient lead conversion process. Because the outsourced service is available on a 24/7 basis throughout the year, professional support is available for after-hours callers. This provides greater opportunities for businesses seeking to leverage a global market.
In today’s business landscape, customers increasingly expect a fast response when they query a company. The call outsourcing process equips businesses to deal with this challenge and provide a more robust and seamless conversation system.
In addition to call management answering solutions, Intercon Messaging explains that its service is suitable for emergency response and dispatch, wake-up calls, order entry, product recalls, and more. The company works with businesses across sectors, including oil and gas, healthcare, trucking, and construction contractors.
With the latest service expansion, Intercon Messaging continues to assist business owners in reducing labor costs, improving efficiency, and growing their business operations.
Interested parties can learn more at https://www.facebook.com/InterconMessaging
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